Terms and Condition:
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Return Policy:
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We have a very easy simple Return Policy. Customers need to place the request within 24 hours. Following is the eligibility criteria:
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If you received the wrong product.
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If the received product is damaged or has manufacturing defects.
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Return/Exchange requests from customers should come within 24 hours of product receipt.
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Customers need to provide clear photographs of the received product and a parcel opening video without editing.
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Customers need to take care of the following:
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The product has not been worn out or washed or damaged by the customer.
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The product is not altered or tailored in any form by the customer.
Note: For any complaint, this is necessary to provide a parcel opening video without any edits. The video should cover the outer parcel label and start to end of the Parcel opening clearly showing the fault. Slight Colour Variation due to digital photography is common in these types of silk sarees and will not be considered for return/exchange. Return /Exchange will not be applicable due to slight colour variations. Small thread stains in manufacturing will not be considered damage. For Ilkal Sarees, Paithani Sarees, Khan Sarees, Gadwal Sarees, and Narayanpeth Sarees requests should come within 24 hours from receipt of the product. For these items for approved product fault, a replacement will be applicable and not a refund.
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Return/Replacement Process:
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You can email us at vidhansshopy@vidhansfashion.com within 24 hours from the date of delivery. Also you can contact us on our WhatsApp mentioned on our Website.
You should provide the following details along with request.
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Order number
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Customer Name
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Clear photograph of the received product and video of parcel opening without editing.
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Please click the real photo of the product and send to us to start return/exchange process. Also send the photo of the bill which is pasted onto the parcel.
After sending the photos please pack the product with received bill . Within 2 days courier person will come and pickup the product. After pickup please inform on email/Whatsapp, so that refund can be initiated . Within 7 days money will be deposited to your account. You can provide your Google pay or PhonePe number for Refund.
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Guidelines to Customer:
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Tags should be retained. Please maintain as it is.
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Return the product along with original bills and tags.
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Return the product along with all accessories.
Refund Policy and Process:
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For the approved returned product; we will reverse the amount to customer's original payment Account. Refund of Money will be done within 7 days from the Goods returned to original Source at our end.
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Cancellation Policy:
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Once the Order has been made can not be cancelled if it is dispatched. To cancel the order please communicate on email or WhatsApp number. Order Cancelation is possible before dispatch only.
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Payment Policy:
Right now we support the following payment modes. We provide secure payment methods.
UPI Payment / Google Pay / PhonePe / All UPI Apps
Credit/Debit Cards
Net Banking
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No Cash on Delivery
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In case of online payment refunds, the refunds can take upto 7 business days.
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Shipping Policy:
Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays
Please note that the delivery timings can change based on the circumstances. Delivery period is 7-8 days. In some cases delivery period will be 10 to 12 days.There might be delay due to calamities occurred which is not in control like war, natural calamities...etc
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Privacy Policy:
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At Vidhan’s Shopy, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Vidhan’s Shopy and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Vidhan’s Shopy.
Consent:
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyse how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Log Files
Vidhan’s Shopy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Vidhan’s Shopy uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies" from Cookie Consent.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Vidhan’s Shopy.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Vidhan’s Shopy, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Vidhan’s Shopy has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Vidhan’s Shopy's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Vidhan’s Shopy does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
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